Privacy Policy

Last updated: June 13, 2026

DentifyAI ("we," "us," or "our") operates the website at dentifyai.net and provides AI-powered communication and automation services to dental practices. This Privacy Policy explains how we collect, use, and protect information in connection with our services, including SMS messaging.

1. Information We Collect

We may collect the following types of information:

• Phone numbers: Collected when end users call a DentifyAI-powered business phone line and interact with our AI receptionist.
• Call interaction data: Information shared during a call, such as name, appointment intent, or other details provided voluntarily by the caller.
• Business client information: Contact details, billing information, and account data provided by dental practices that use our platform.
• Usage data: Analytics and logs related to use of our website and services.

2. How We Use Your Information

• To send transactional SMS messages (e.g., appointment booking links) to callers who have provided verbal consent during a call interaction.
• To operate, maintain, and improve our services.
• To communicate with dental practice clients regarding their accounts.
• To comply with legal obligations.

3. SMS Messaging

End users may receive SMS messages from a DentifyAI-powered dental practice after calling the practice's phone number and interacting with our AI receptionist. During or after the call, the system informs the caller that a text message with a booking link will be sent to their number. By continuing the interaction and providing their phone number, callers provide verbal consent to receive transactional SMS messages.

Message frequency: Typically one message per interaction. You will not receive marketing messages without separate consent.

Message and data rates may apply.

To opt out: Reply STOP to any SMS message to stop receiving messages. Reply HELP for assistance.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Dental practices that use our platform (as the business on whose behalf we sent the SMS).
• Service providers that help us operate our platform (e.g., SMS carriers, cloud hosting), under appropriate data agreements.
• Law enforcement or regulatory authorities when required by law.

5. Data Retention

We retain phone numbers and call data only as long as necessary to provide the service and comply with applicable law, typically no longer than 12 months after the last interaction.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, contact us at the address below.

7. Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, or loss.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at this URL with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

DentifyAI
Email: hello@dentifyai.net
Website: dentifyai.net